AN OUTDOOR COMPANY FOR THOSE WHO WORK HARD AND WITHDRAW OFTEN

FREQUENTLY ASKED QUESTIONS

ABOUT US

CREATED FOR THOSE WHO WORK HARD AND WITHDRAW OFTEN.

ORIGINATED FROM LUKE 5:16 "BUT JESUS OFTEN WITHDREW TO THE WILDERNESS FOR PRAYER".

APPLIED BY TAKING A STEP AWAY FROM THE DAILY DEMANDS OF LIFE TO BE REFRESHED, THEN RETURNING ABLE TO CONQUER WHAT'S AHEAD.

SHIPPING

ORDERS UNDER $50 USD - $5.00 USD FLAT RATE 3-4 BUSINESS DAYS.

ORDERS OVER $50 USD - $0.00 USD 3-4 BUSINESS DAYS.

ALL ORDERS SHIP OUT WITHIN 3 BUSINESS DAYS.

RETURNS

HOW TO START A RETURN

1. EMAIL US AT SUPPORT@WITHDRAWOUTDOORS.COM WITH YOUR ORDER NUMBER AND REASON FOR RETURN.

2. IF APPROVED YOU WILL RECEIVE RETURN INSTRUCTIONS.

3. ONCE WE RECEIVE AND INSPECT YOUR RETURN, PLEASE ALLOW 5-7 BUSINESS DAYS FOR PROCESSING.

APPROVED RETURNS WILL BE REFUNDED TO THE ORIGINAL PAYMENT METHOD ONLY.

SHIPPING FEES ARE NON-REFUNDABLE.

NEED HELP

SUPPORT@WITHDRAWOUTDOORS.COM

PRIVACY POLICY

Privacy Policy

Effective Date: March 1st 2025

Last Updated: May 27th 2025

At WITHDRAW, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, make a purchase, or sign up for our email and SMS marketing.

1. Information We Collect

When you engage with us online, we may collect the following information:

  • Personal Identifiers: Name, email address, phone number, shipping/billing address.
  • Device & Usage Data: IP address, browser type, pages viewed, and interaction with content.
  • Shopping Activity: Items viewed, added to cart, purchased, or reviewed.
  • Communication Preferences: SMS and email opt-in or opt-out status.
  • Cookies & Tracking Data: Session cookies, advertising IDs, and analytics data.


2. How We Use Your Information

We use this data to:

  • Process and fulfill your orders.
  • Send promotional emails and SMS messages.
  • Offer personalized product recommendations.
  • Improve our website, services, and marketing efforts.
  • Respond to your customer service inquiries.


3. SMS and Email Marketing

By providing your phone number and/or email address, you agree to receive:

  • Recurring automated marketing messages from [Your Company Name] via SMS and email.
  • Offers, cart reminders, product updates, and seasonal promotions.

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by texting STOP to our SMS number or clicking “Unsubscribe” in any email.

We do not require marketing consent as a condition of purchase.


4. Sharing Your Information

We do not sell your personal data. However, we may share your data with:

  • Third-party service providers (e.g., shipping partners, payment processors, email/SMS platforms).
  • Legal authorities, if required by law or to protect our rights or customers.
  • Marketing partners, only with your consent for co-branded campaigns or sweepstakes.

All third-party partners are contractually obligated to protect your information.

5. California Consumer Privacy Act (CCPA/CPRA) Rights

If you're a California resident, you have the right to:

  • Know what personal information we collect and how we use it.
  • Request access to the data we hold about you.
  • Request deletion of your data (with certain exceptions).
  • Opt out of the sale or sharing of personal information (we do not sell your info).

To exercise these rights, please contact us at support@withdrawoutdoors.com. We may verify your identity before processing your request.


6. Data Security

We use reasonable and appropriate security measures to protect your data, including:

  • SSL encryption for secure online transactions.
  • Secure storage of subscriber data.
  • Access control and employee training on data privacy.
  • However, no system is 100% secure. Use discretion when sharing sensitive information online.

7. Your Choices and Rights

Unsubscribe from emails: Click the "Unsubscribe" link at the bottom of any marketing email.

Stop SMS messages: Reply STOP to any text message we send.

Cookie preferences: Adjust browser settings to limit or block cookies.

Access or delete your data: Email us at support@withdrawoutdoors.com

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us information, please contact us to delete it.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the new effective date. Continued use of our services after updates means you accept the revised policy.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please reach out to us:

Email: support@withdrawoutdoors.com